Apr 04, 2023
Oldfield Consultancy has been working on the new policy and compliance requirements for the new Housing Quality Regulator NHQB.
Our Director, Dr Oldfield stated that ” This work is welcomed and is crucial to ensuring the quality of new homes moving forward. It is no secret that, in the past, developers have failed far short of quality standards in building new housing and we hope, moving forward, that the establishment of a new policy and regulator will improve the situation”
The New Homes Quality Board (NHQB) is an independent not-for-profit body which was established for the purpose of developing a new framework to oversee reforms in the build quality of new homes and the customer service provided by developers.
The framework was introduced in 2022 and has delivered a step change in developer behaviour, a consistently high standard of new home quality and service, and strengthened redress for the purchasers of new-build homes where these high standards are not achieved. The NHQB was formally constituted as a legal entity in January 2021 and the board members were appointed with representatives from consumer bodies, the lending industry, Homes England, independent members, developers and providers of new home warranties, to deliver its objectives.
Since then significant progress has been made to put in place a New Homes Ombudsman Service and develop a new industry code of practice – the New Homes Quality Code.
